Who We Are
OD Granite Group LLC ("we," "us," "our") is a natural stone importer and distributor registered in Ohio. Our warehouse is located at 19201 Cranwood Pkwy, Warrensville Heights, OH 44128.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (odgranite.com) or communicate with us.
Information We Collect
Information You Provide
When you fill out our contact form or email us, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Your role (contractor, stone yard, architect, homeowner, etc.)
- Message content (project details, quantity, delivery location)
Information Collected Automatically
Our website is a static site hosted on Cloudflare Pages. Cloudflare may collect basic server logs (IP address, browser type, pages visited) as part of their standard hosting service. We do not use cookies, tracking pixels, or analytics tools on this website.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide price quotes
- Send product samples when requested
- Process orders and arrange delivery
- Send follow up emails related to your inquiry
- Send occasional product updates or promotions (only if you opted in or contacted us first)
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
Email Communications
If you contact us or request information, we may send follow up emails related to your inquiry. We may also send occasional product updates to business contacts in our industry.
Every commercial email we send includes:
- Our physical mailing address
- A clear way to opt out (reply "unsubscribe" or use the unsubscribe link)
- Accurate sender information
We honor all unsubscribe requests within 10 business days, as required by the CAN-SPAM Act. Once you opt out, we will not send you further commercial emails.
Data Sharing
We may share your information only with:
- Service providers that help us operate our business (email hosting, form processing, shipping carriers) under strict confidentiality obligations
- Legal requirements if required by law, court order, or government regulation
We do not sell your data. We do not share it with advertisers.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. Our website is served over HTTPS. Email communications use encrypted connections (TLS/SSL).
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected, maintain our business relationship, or comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of commercial email communications
To exercise any of these rights, email us at dn@odgranite.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Email: dn@odgranite.com
- Phone: (332) 256-3606
- Mail: OD Granite Group LLC, 19201 Cranwood Pkwy, Warrensville Heights, OH 44128